Terms and conditions of use

Welcome to I Design Souq. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • These Terms & Conditions apply to all purchases made through I Design Souq (a brand of I Design Advertising LLC).

  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

  • All products are subject to availability.

  • Product images are for illustration purposes; actual items may vary slightly.

  • Prices may change without notice, but confirmed orders will not be affected.

3. Orders & Payment

  • Orders are confirmed only after full payment is received.

  • We accept payments through secure payment gateways or Cash on Delivery (if available).

  • We reserve the right to cancel any order if payment is not completed or if fraud is suspected.

4. Delivery

  • We deliver across the UAE within 2–5 business days (remote areas may take longer).

  • Delivery fees and policies are outlined in our Delivery Policy.

  • We are not responsible for delays caused by external factors such as weather, traffic, or courier issues.

5. Returns & Refunds

  • Returns are accepted within [X] days of delivery, provided the item is unused, in original packaging, and accompanied by proof of purchase.

  • Refunds will be processed using the original payment method within [X] days of approval.

  • For full details, please refer to our Returns Policy.

6. Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Customers are responsible for ensuring the correct product is ordered.

7. Intellectual Property

  • All content on our website, including images, text, and branding, is owned by I Design Souq and protected by UAE intellectual property laws.

  • Unauthorized use is strictly prohibited.

8. Governing Law

  • These terms are governed by the laws of the United Arab Emirates.

  • Any disputes will be handled under UAE jurisdiction.

📧 Admin@idesignads.ae | 📞 +971 56 547 0345

I Design Souq – Where Convenience Meets Quality